Terms of service

Terms of Service

Last Updated: 26/02/2026

Welcome to Journey Clothing. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. If you do not agree to these Terms, please do not use our website.

1. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You agree not to use our products or website for any unlawful purpose or in violation of any applicable laws or regulations.

We may update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

2. Products & Print-on-Demand Nature

All products are made to order through our print-on-demand production partners.

Because items are custom-made:

Production times may vary.
Slight differences in color, print placement, or sizing may occur.
Product mockups are for illustrative purposes and may not perfectly reflect the final item.

We reserve the right to modify or discontinue any product without notice.

3. Pricing & Payment

All prices are listed in your local currency and are subject to change without notice.

We reserve the right to cancel or refuse any order at our discretion, including orders that appear fraudulent or violate these Terms.

You agree to provide accurate billing and payment information.

4. Shipping

Shipping times, costs, and delivery details are outlined on our Shipping Policy page. By placing an order, you agree to the terms listed there.

We are not responsible for delays caused by shipping carriers, customs processing, or incorrect address information provided at checkout.

5. Returns & Refunds

Because our products are made to order, returns and exchanges are generally not accepted unless an item arrives damaged, defective, or incorrect.

Please review our separate Refund Policy for full details on eligibility and timeframes.

6. Intellectual Property

All content on this website, including designs, graphics, logos, images, and text, is the property of [Your Store Name] and may not be used, copied, or reproduced without written permission.

7. Custom Designs (If Applicable)

If you submit custom artwork, text, or designs:

You confirm that you own the rights or have permission to use the content.
You agree not to submit copyrighted, trademarked, or unlawful material.
We reserve the right to refuse any design at our discretion.

You are solely responsible for the content you provide.

8. Limitation of Liability

To the fullest extent permitted by law, [Your Store Name] shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product purchased.