Privacy Policy

Last Updated: 26/02/2026

Journey Clothing we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website, which is hosted on Shopify.

By using our Site, you agree to the practices described in this Policy.

1. Information We Collect

A. Information You Provide to Us

When you make a purchase or attempt to make a purchase, we collect:

Full name
Billing address
Shipping address
Email address
Phone number (if provided)
Payment details (processed securely through Shopify or third-party providers)

If you contact us, we may also collect any information you provide in your message.

B. Automatically Collected Information

When you visit the Site, we automatically collect certain information about your device and browsing activity, including:

IP address
Browser type and version
Time zone
Cookies and tracking technologies
Pages viewed and time spent
Referring websites or search terms

This information helps us improve performance, prevent fraud, and optimize user experience.

2. How We Use Your Information

We use collected information to:

Process and fulfill your orders
Arrange shipping and provide order confirmations
Communicate with you regarding purchases
Provide customer service and support
Detect and prevent fraud or unauthorized activity
Improve our website and marketing performance
Send marketing communications (only if you opt in)

We do not sell your personal information.

3. Shopify Hosting

Our store is hosted by Shopify Inc. Shopify provides the e-commerce platform that allows us to sell products and services to you.

Your data is stored through Shopify’s secure data storage systems and databases. Shopify stores data on secure servers protected by firewalls and industry-standard security measures.

For more information, please review Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy

4. Payment Processing

Payments are processed through Shopify Payments or third-party payment gateways. We do not store full credit card numbers on our servers.

Payment processors handle your data according to their own privacy policies and security standards.

5. Print-on-Demand Fulfillment Partners

As a print-on-demand business, we share necessary order details (such as your name, shipping address, and purchased items) with our fulfillment partners solely for the purpose of producing and delivering your order.

These partners are contractually obligated to use your information only to fulfill your purchase.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

Maintain shopping cart functionality
Analyze traffic and site usage
Improve marketing efforts
Prevent fraudulent transactions

You may disable cookies in your browser settings; however, doing so may affect website functionality.

We may use third-party analytics services (such as Google Analytics) to better understand customer behavior.

7. Marketing Communications

If you opt in to receive marketing communications, we may send promotional emails, product updates, and special offers. You can unsubscribe at any time by clicking the “unsubscribe” link included in our emails.

8. Data Retention

We retain your personal information for as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce agreements

You may request deletion of your personal information, subject to applicable legal requirements.

9. Your Rights (GDPR & CCPA Notice)

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability

To exercise these rights, please contact us via our Contact page.

Residents of certain jurisdictions (such as the European Union or California) may have additional rights under applicable privacy laws.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure.